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Improve Project Management Success by 20%
Project Management Success Rates by Style It is awesome how many different ways of doing project management there are. If you have not heard of using iterative with agile for doing projects...
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Project Management Improvement Project | Start yours today
Project Management Success Rates by Style There’s always room for improvement, isn’t there? Project managers by their very nature are involved in continuous change and constant improvement. A project...
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Project Management Methods | Getting Past the Fear in Agile/Scrum
The no win scenario I was asked, as regards Agile and Scrum, (see http://www.entry.com/agile-scrum-execute-projects/) How do you get past the fear of,”this could be a career limiting move”, involved...
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Team Project Management Software | Solving PMO Isolation
Tired of herding cats? We’ve seen organizations where the project manager seems to be continuously pitted against the project teams. We’ve even been part of them and led them. Project Managers and...
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Effective Daily Project Management Update Meetings
Let’s think about Project Management Meetings in a new, effective way. You probably perform a project management update meeting or SCRUM on a daily basis, typically in the morning before everyone gets...
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Making Sense of Help Desk and Project Management
Why would an IT organization need to have a team management solution that brings together a help desk tool and a project management tool into one, integrated environment? To understand this question...
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The Help Desk Ticket Life Cycle
The help desk life cycle, AKA Incident Management, is the process that you define during your ITIL Incident Management Process. The Help Desk Ticket Life Cycle is important because by defining it you...
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What to Do if You’re in Over Your Head
No one ever likes to admit they’ve taken on too much. No one ever wants to say, “I just can’t do this.” No one wants to quit. No one sets out to fail. But there does come a time when you may need to...
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Helpdesk and Project Management Software Combined
Combining helpdesk and project management software makes perfect sense to the knowledge workers: for many, their days are split between proactive project work and reactive support work. Having both...
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IT Business Management that Works – How to
Has your IT business management system evolved into a convoluted, siloed, expensive system? Unlike ERP, IT business management is largely undefined, does not ascribe to any standards, and is completely...
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Handing off a Project to Another Project Manager
There comes a time in almost every project manager’s career when they need to give away a project. The reasons can be many….you may have just been given a critical project that requires you to lighten...
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Top Ten Reasons for Help Desk Management Software
10. The “crack” that everything falls into is as wide as the Grand Canyon. You know exactly what I am talking about; the chasm that issues and requests are constantly falling into. If it were not for...
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Project Management Strategy – Transform Everyone in IT into a Project Manager
Techniques and insight gained as part of the PMP training is invaluable to an IT organization, when all staff is engaged in the project management portfolio, and project management software the effect...
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Is Your PM Practice Giving You a Competitive Advantage?
Why do we set up practices and structures in our organizations? Why do we standardize processes and procedures? What’s with continuous improvement anyway? Is it for show…are we trying to ‘look’ good?...
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Sneak peak of TeamHeadquarters version 7.0
Here’s a sneak peek of what’s in store with our newest version of THQ. This version will be rewritten and leverage the 14 years of coding experience, database optimization and design that we have...
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The Essentials of ITIL Service Desk
What are the essentials of an ITIL implementation project? You could use the ITIL five part process as your guide: ITIL Service Strategy ITIL Incident Management ITIL Problem Management ITIL Feedback...
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Help Desk ITIL Basics
SMB’s are struggling with the application of standards within IT. Still considered a black art by business executives, IT Standards are often touted, seldom adhered too, and never perfect. Let’s work...
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Entry Software Corporation Signs Deal with Forest Park Medical Centers
Entry Software Corporation and Forest Park Medical Centers have signed an agreement to implement TeamHeadquarters help desk and project management software to consolidate existing separate systems,...
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Consolidate IT Work Management Applications | The Argument
Consolidate applications for IT work management and reduce effort, cost and futz factor to the tune of 300%! Typical assortment of IT Applications IT organizations are overloaded with apps. This...
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Multi-Media Review of TeamHeadquarters
We’ve been using a great product called Camtasia to develop videos and put them onto Youtube or deliver them to customers. We’ve created a 7.52minute video outlining the TeamHeadquarters product. It’s...
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